Create A Positive Productive Work Environment At Your Company And Reap The Benefits

Create A Positive Productive Work Environment At Your Company And Reap The Benefits
Author : Glory Borgeson

Have you ever experienced a work environment

thats very positive? You look forward to being there, in that

place, with those people, working on those projects. Its

energizing - not in a "cheerleader/rah-rah" manner, but, overall,

it just gives you a positive feeling of energy. Ive worked

in some positive work environments like that and its made a

huge difference in the outcome of the department or company.Its commonly known that when we feel good, we are more energized,

we work better, and were more creative and productive. If you

picture our brains like motors, then feeling good is like

lubrication to the brain. Mental efficiency increases, memory

becomes more acute, our understanding increases, and we make

better decisions.A key leadership quality is the ability to inspire positive

feelings in others, which leads to the outcomes listed above.

When youre a leader, how can you generate this for other people?Your challenge is to find a balance between developing a

positive work environment and helping employees to create

good working relationships with others, and focusing on

your areas (or companys) performance goals.A study of 62 companies, their CEOs, and their top management

teams assessed their enthusiasm, energy, and determination.

It also reviewed the amount of conflict the top teams experienced

in personality clashes, friction in meetings, and emotional

conflicts (i.e. not disagreements about ideas). The study

concluded that the more positive the overall moods were of

people in the top management levels, the more cooperatively

they worked together and the better the companys results at

the bottom line. In contrast, the longer a company was run

by a management team that did not get along, the poorer the

companys results.Common sense tells us that if employees moods are up, they

will more likely do what it takes to please customers,

thereby increasing sales. Leaders can play a role in this.

Since emotions are contagious, leaders have a bigger

responsibility for creating and sustaining the moods of their

employees. By managing their own moods, leaders can drive the

customer service climate at their company and influence

employees to do more for customers.Some research has shown that for every one percent improvement

in service climate, there is a two percent increase in revenue.

In Primal Leadership (2002), Goleman, Boyatzis, and McKee

reported that "how people feel about working at a company

can account for 20 to 30 percent of business performance."Executive coaching can help leaders create and maintain

positive environments and emotions in the midst of challenges.

Becoming aware of your own tendencies and learning how to

improve them goes a long way toward creating a positive,

energizing work environment.While the environment of the workplace is not the only

thing that determines a business performance, it can be a

sizable piece of it. Research by the Gallup organization

and the Hay Group found that 50 to 70 percent of how employees

perceive their companys environment reflects the choices

of the leaders. They found that the bosses create the

conditions that directly affect peoples moods at work and

their ability to work well together and with customers.So what can leaders do to elicit sincere positive emotions

from employees?First, they must become aware of their own emotional

tendencies, and how their emotions affect others in the

workplace.Second, they can develop a plan to make changes to their

own communication style to emit emotions that create an

environment that is positively contagious to those around

them. This plan needs to be strategic in its intention and

attention, without being manipulative of others. Leaders

who have managers reporting to them will eventually want

to include those managers in developing the same type of

plan for themselves.Third, after several months of making and sustaining changes

to their own emotional aura, leaders should expect to enjoy

the fruit of their change in the form of happier, more

enthusiastic employees who consider their work environments

in a very positive light, and who are (mostly consistently)

more focused, productive, and cooperative.A harmonious, energizing work environment is where I want

to be. How about you?What can you start to do this week to begin creating a

more positive workplace?Whats important?

Whats possible?

Is there another perspective?(c) 2005 Borgeson Consulting, Inc.Glory Borgeson is a business coach and consultant, and the president of

Borgeson Consulting, Inc. She specializes in working with executives in the

"honeymoon phase" of a new position (typically the first two years)

to coach them to success. Glory is the newly appointed executives

Secret Weapon!. Top athletes have a coach; why not you?Click here for Borgeson Consulting, Inc.This article was originally published in The Business Express, Borgesons

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Keyword : environment,productive,employees,atmosphere,benefits,communication,leadership,executive,coaching

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